services

Branding

Brand Strategy

(The brain + soul of your brand)

Brand strategy provides the foundation for how your brand is defined, perceived, and experienced. It brings structure and direction to your decisions — from messaging to customer experience and long-term growth. A strong brand strategy helps establish credibility, create differentiation, and build lasting trust and loyalty.

Our approach goes beyond theory. We turn insight into clear direction — helping you articulate your value, understand who you're for, and position your brand with confidence.

This strategic foundation informs all future design, communication, and marketing efforts.

What's included:

  • Brand purpose, mission, and vision
  • Target audience and competitors analysis
  • Brand personality and tone of voice
  • Brand positioning and unique value proposition
  • Messaging framework
  • Brand strategy document
Our process
1. Research

We start with in-depth understanding — of your business goals, current challenges, market context, competitors, and ideal audience. This phase builds the factual base for all following decisions.

2. Strategy

We define where your brand should sit in the market, what makes it distinct, and how it should communicate. This step clarifies your value, audience focus, and narrative.

3. Refinement and Guidelines

We consolidate the strategy into a clear, actionable summary document that provides strategic direction for future design, communication, and marketing decisions of the brand.

Visual Identity

(The whole appearance of your brand)

Visual identity translates brand strategy into a clear and recognizable visual presence. It defines how your brand looks and feels, helping it appear consistent, credible, and memorable across different platforms.

Rather than designing a logo in isolation, we develop a complete visual identity that connects all brand elements into one cohesive whole. This results in a complete, ready-to-use visual foundation beyond just a logo, ensuring your brand remains recognizable today and flexible enough to evolve over time.

What's included:

  • Primary and secondary colour palettes
  • Primary and secondary logo versions
  • Typefaces and fonts
  • Imagery and photography style
  • Graphic design layouts
  • Guidelines document
Our process
1. Discovery

We explore your brand, goals, and references to understand the direction the visual identity should take. This step ensures the design is aligned before anything is created.

2. Design

We develop and refine a visual identity concept that reflects your brand's character, shaping it into a clear and recognizable visual system.

3. Refinement and Guidelines

We finalize the visual identity and define usage rules in the guidelines document, so it can be applied consistently across different platforms and materials.

Naming

(The name of your brand)

Naming is the process of defining what your brand is called — and just as importantly, what that name communicates. A strong name sets expectations, creates emotional resonance, and makes your brand easier to recognize, remember, and talk about.

Rather than relying on intuition alone, we approach naming strategically. We develop names that align with your brand positioning, audience, and long-term goals — ensuring your name supports your identity instead of limiting it.

Naming is a great point to start with, as it can be derived from the existing brand story, or form the future one.

What's included:

  • Creative name concepts
  • Rationale for each proposed name
  • Linguistic and cultural checks
  • Availability screening
  • Final name selection support
Our process
1. Discovery

We start by understanding your business, audience, market landscape, and competitive space. This ensures the name fits not just who you are today, but where you're headed.

2. Brainstorm

We explore a range of name ideas that reflect your brand's character, tone, and goals. Then, the strongest options are refined and narrowed down into a shortlist.

3. Presentation and Selection

We refine the strongest options, test for clarity and resonance, and assess availability. You receive clear reasoning behind each choice, making the final decision confident and informed.

Logo

(The face of your brand)

A logo is a visual anchor — the most recognizable element of your brand. It's often the first thing people see, and the mark they come to associate with your business over time.

Rather than designing a logo as a purely decorative element, we focus on creating a mark that reflects your brand's character and works across real-world applications. The goal is a logo that feels considered, clear, and usable — not just visually appealing.

This service is ideal if you need a strong standalone logo, without developing a full visual identity system.

What's included:

  • Primary and secondary logo versions
  • Color variation
  • Black and white variations
  • Logo guidelines document
Our process
1. Discovery

We start by understanding your brand, goals, audience, and context. This helps ensure the logo reflects who you are and fits how it will be used.

2. Brainstorm and Design

We explore logo concepts aligned with your brand's direction and refine the strongest idea into a clear, distinctive mark.

3. Refinement and Guidelines

We finalize the logo, prepare variations, and deliver ready-to-use files along with the usage rules, so your logo can be applied confidently across different formats.

Collateral Design

(The assets of your brand)

Collateral design covers the branded materials your business uses to communicate, promote, and present itself — both digitally and in print. These are the touchpoints people actually see, use, and interact with.

We design collateral that feels consistent with your brand and works across real-world contexts — from marketing and sales to everyday communication.

This service focuses on applying your existing visual identity and brand strategy clearly and effectively, without redefining it.

What's included:

  • Marketing and promotional materials (ads, banners, social visuals)
  • Presentation and document templates
  • Print materials (business cards, flyers, brochures, posters)
  • Digital brand assets for campaigns or launches

(Deliverables are selected based on your needs. Collateral is scoped and priced per project, depending on the materials required.)

Our process
1. Discovery

We define what materials are needed, how they will be used, and where they will live — based on audience, platform, purpose, and practical constraints.

2. Design

We design selected collateral that aligns with your visual identity and brand strategy.

3. Refinement and Guidelines

We refine the selected designs and prepare them for real-world application, both digitally and in print.

UX/UI

UX Design

(The experience of the user)

UX Design focuses on understanding how people actually use your product — and shaping its structure, flows, and logic accordingly.

We look at user needs, business goals, and real-world constraints to define how the experience should work: what users need to do, in what order, and with as little friction as possible.

This service lays the foundation for UI design and development — so the interface isn't just visually appealing, but intuitive, clear, and purposeful.

What's included:

  • User research
  • User flows, journeys, and key scenarios
  • Wireframes or low-fidelity prototypes
  • Usability testing
  • UX documentation

(UX deliverables are tailored to your product and goals. Scope and pricing are defined per project, based on complexity and research requirements.)

Our process
1. Discovery and Research

We define goals, users, and context, then gather insights to understand needs, behaviors, and friction points. Research depth depends on the product, scope, and stage.

2. Design

We translate insights into structure — defining user flows, key scenarios, and information architecture that shape how the product works.

3. Refinement and Documentation

We test assumptions and usability using methods appropriate to the project, refine the experience, and consolidate decisions into clear UX documentation to support design and development.

UI Design

(The design of digital interface)

UI Design focuses on the visual design of digital interfaces — including websites, web apps, mobile apps, and email interfaces. It defines how screens look, feel, and communicate visually.

We translate UX structure into clean, functional interfaces by shaping layout, hierarchy, color, typography, and UI components. The goal is not aesthetics alone, but visual clarity — helping users understand content, navigate confidently, and interact without friction.

UI design builds on UX foundations and prepares interfaces for development across devices and screen sizes.

What's included:

  • UI design for websites, web apps, mobile apps, and emails
  • Responsive interface design
  • Motion and animation design
  • Brand positioning and unique value proposition
  • Design documentation

(Deliverables are selected based on your needs. Scope and pricing depend on the size and complexity of the product.)

Our process
1. Visual direction

We review UX documentation, brand guidelines, goals, and technical constraints. If there are no preset visual identity, we propose references or moodboards to our clients in order to align on style and overall look before moving into detailed design.

2. Design

We design a few blocks of the requested interface via Figma, and send them for a feedback. After approval, we proceed to creating the whole design. Using custom-made or preset UI components, we craft every screen and interaction.

3. Refinement and Guidelines

We refine the interface based on feedback, ensure consistency across screens, and prepare UI designs and documentation to support smooth development.

Design Systems

(A shared system for building consistent digital interfaces)

A design system is a living framework of reusable components, guidelines, and principles that helps teams create digital products with clarity, consistency, and speed. It acts as a single source of truth for how your brand's digital interfaces look, behave, and scale — not just in one place, but across multiple products, screens, and teams.

Instead of reinventing design on every page or feature, a design system provides structure, standards, and shared language that both designers and developers refer to. This reduces repetition, improves collaboration, and helps your product evolve without losing coherence over time.

Design systems are typically created after or alongside UI design and are used to support future design and development.

What's included:

  • Component library
  • Pattern library
  • Style guide

(Design systems are scoped and priced based on product complexity and team needs. Not every project requires a full system.)

Our process
1. Research

We start with in-depth understanding — of your business goals, current challenges, market context, competitors, and ideal audience. This phase builds the factual base for all following decisions.

2. Strategy

We define where your brand should sit in the market, what makes it distinct, and how it should communicate. This step clarifies your value, audience focus, and narrative.

3. Refinement and Guidelines

We consolidate the strategy into a clear, actionable summary document that provides strategic direction for future design, communication, and marketing decisions of the brand.

Accessibility Design

(Designing inclusive digital experiences)

Accessibility design ensures that digital products can be used by as many people as possible, including users with visual, auditory, motor, or cognitive impairments.

This service focuses on making interfaces perceivable, understandable, and usable across assistive technologies, devices, and interaction methods — while aligning with recognised accessibility standards (such as WCAG).

This service helps ensure your product is inclusive, compliant, and usable without compromising clarity or visual quality.

What's included:

  • Accessibility review of existing or proposed designs
  • Keyboard navigation and focus logic design
  • Interaction and state clarity (hover, focus, error, feedback)
  • Accessibility recommendations and documentation

(Scope, deliverables and pricing are defined based on product type, complexity, and compliance needs.)

Our process
1. Assessment

We review the product goals, audience, and any legal or compliance requirements, and assess current designs or flows from an accessibility perspective.

2. Design adjustments

We identify accessibility issues and define design-level solutions — covering layout, color, interaction patterns, and content presentation.

3. Documentation

We prepare clear recommendations and guidelines to support implementation and future design decisions.

Web Development

Front-End Development

(Custom-coded websites)

Front-end development is where design becomes a working product. We translate approved UI designs into clean, responsive, and performant code — ensuring your website looks and behaves exactly as intended across devices and browsers.

We focus on precision, performance, and scalability, building interfaces that are not only visually accurate but also maintainable and ready for future growth or integration.

This technical foundation supports CMS integration, e-commerce functionality, and future scalability.

What's included:

  • Custom front-end implementation based on approved designs
  • Target audience and competitors analysis
  • Responsive behavior across devices and screen sizes
  • Animation and interaction implementation
  • Performance and cross-browser optimization

(Implementation is scoped and priced per project and depends on design complexity, interactions, and technical requirements.)

Our process
1. Technical planning

We review designs, functional requirements, and budget to define the best implementation approach — whether a fully custom front-end or a template-based structure adapted to your needs.

2. Development

Interfaces are built component by component, ensuring accuracy, responsiveness, and performance.

3. Testing and launching

We test across browsers and devices, refine interactions, and prepare the build for launch or further integration.

CMS Integration

(Flexible content management without design compromise)

CMS Integration connects a content management system to your website's front-end and other tools so you can manage and publish your content without touching code. A CMS becomes a central place to edit text, images, videos, and pages, while the integrated front-end displays that content exactly as designed.

A well-integrated CMS gives you flexibility, consistency, and control — whether you're updating a blog, or launching new pages.

CMS platforms may offer templates, but they are optional — we focus on custom solutions aligned with your design and goals.

What's included:

  • CMS setup and configuration
  • Integration between CMS and front-end
  • Setup of user roles and content workflows
  • Documentation

(Deliverables and price are defined based on your content needs, CMS choice, and editorial requirements.)

Our process
1. Setup

We define content needs and decide on the most suitable CMS setup — from custom structures to adapted template-based configurations, depending on scope and budget.

2. Integration

We set up the CMS and connect it to the front-end so content updates flow correctly into your interface.

3. Testing and Launching

We validate content workflows, ensure editors can update with ease, and prepare documentation or basic training for your team.

E-Commerce Integration

(Connecting commerce functionality to your website)

We integrate e-commerce functionality into your website using established platforms and tools, allowing you to sell products or services securely and manage your store efficiently. This service focuses on configuring, connecting, and optimising the systems behind your online shop — not on visual design or custom backend development.

E-commerce integration includes CMS setup for managing products, content, and orders.

What's included:

  • E-commerce platform setup and configuration
  • E-commerce platform integration into an existing/newly built website
  • Product, category, and content structure setup
  • Payment, shipping, and tax configuration
  • Content management integration for commerce-related content
  • Basic functional testing and handover documentation

Deliverables depend on platform choice, store complexity, and required integrations. E-commerce platforms, CMS licenses, and third-party services are scoped and paid separately.

Our process
1. Platform and scope definition

We define business requirements, product structure, and offer the appropriate e-commerce solution.

2. System configuration

Products, payments, shipping, and operational rules are set up within the platform.

3. Website integration

The CMS and commerce system is connected to your existing/newly built website for managing store content.

4. Testing and validation

We test key flows (product browsing, cart, checkout) and provide documentation.

Multilingualism

(An add-on for websites that need multiple languages)

Multilingualism ensures your website can support multiple languages without breaking usability, structure, or performance. It goes beyond translation by addressing how content, navigation, layouts, and SEO adapt across languages—so your product feels native, not copied.

We design and implement scalable multilingual setups that integrate with your existing CMS or front-end and remain easy to manage as your content grows.

What's included:

  • Multilingual site structure and content relationships
  • Language switcher UX and placement
  • Integration with your existing CMS or front-end
  • SEO-ready language handling (URLs, metadata, indexing)
  • Support for client-provided translations

Multilingual setups are scoped per project. Translation services and third-party tools or CMS licenses are not included and are billed separately.

Our process
1. Content structure

We define the multilingual strategy: required languages, content relationships, URL structure, and language-switching behavior. This ensures a scalable architecture and avoids duplication or inconsistencies.

2. Setup

We implement multilingual logic within your existing CMS/front-end — configuring language switching, content workflows, and technical language handling.

3. Refinement

We test layouts, navigation, and content behavior across languages, refining spacing, alignment, and UI elements to ensure clarity and consistency in every version.

Digital Marketing

SEO

(Organic visibility and long-term growth)

SEO focuses on improving your website's visibility in search engines through strategy, structure, and optimization. The goal is to attract relevant organic traffic that aligns with how real users search and behave online.

We build and refine SEO strategies that target your business goals, ensuring your site is understood by search engines, technically sound, and aligned with user intent.

What's included:

  • Keyword research and strategy
  • Technical SEO
  • On-page optimization
  • SEO guidance for content creation
  • Link building
  • Performance tracking and reporting

SEO support is scoped per project. Content creation, local SEO, and advanced link-building campaigns are optional services billed separately.

Our process
1. Audit

We analyze your website's technical setup, structure, content, and KPIs to identify issues, gaps, and growth opportunities.

2. Optimization

We address technical SEO factors, refine on-page elements, improve content relevance, and support site authority growth through internal linking and guidance on external link opportunities.

3. Monitoring and refinement

We monitor performance using key search metrics and refine the strategy based on measurable results.

SEM

(Paid search and performance campaigns)

SEM focuses on driving targeted traffic through paid advertising in search engines. It's about reaching the right audience at the right moment—and turning intent into action through data-driven campaigns.

We design and manage search campaigns with clear goals in mind, balancing visibility, cost efficiency, and conversion performance.

Perfect if you are after immediate visibility and sales, running time-sensitive campaigns or targeting a specific audience.

What's included:

  • Campaign setup and account structure
  • Keyword research and audience segmentation
  • Ad copywriting and creative development
  • Ongoing optimization and performance monitoring

(Ad spend is not included. Campaign scope, platforms, and optimization intensity are defined per project and budget.)

Our process
1. Strategy

We analyze your current KPIs, then define goals, target audiences, keywords, and campaign structure based on your product, budget, and objectives.

2. Launch and optimization

We create and run campaigns, continuously optimizing targeting, bidding, and messaging to improve performance.

3. Analysis and refinement

We monitor results, analyze performance data, and refine campaigns to maximize return and reduce wasted spend.

SMM

(Strategic content and engagement across social media)

Social Media Marketing focuses on building a consistent, intentional presence across selected social platforms. It combines content strategy, creative execution, and platform-specific tactics to support brand awareness, engagement, and communication goals.

SMM goes beyond posting — it's about shaping how your brand is perceived, how it engages with people who matter, and how social activities contribute to traffic, engagement, and audience growth.

What's included:

  • Platform profile setup and brand alignment
  • Social media account management
  • Content creation (formats scoped per project)
  • Content calendar and planning
  • Social media advertising
  • Performance monitoring and iteration
Our process
1. Strategy

We define goals and KPIs, identify target audiences, select platforms that are most relevant in your case, and establish content pillars that guide all communication.

2. Content planning

We translate the strategy into a structured content calendar, defining post types, formats, and messaging tailored to each platform and aligned with your brand voice and visual direction.

3. Publishing and refinement

Content is scheduled and published across selected platforms, with ongoing monitoring of performance and audience response. Insights from engagement and results are used to refine content direction, posting frequency, and advertising activity.

E-mail Marketing

(Campaigns, flows, and automation via email platforms)

Email marketing uses email as a direct communication channel to reach your audience with relevant, timely messages — from nurturing interest and sharing updates to promoting offers and guiding users toward action.

We design structured email campaigns and automated workflows that support your broader marketing goals, helping you stay connected with your audience in a consistent, intentional way.

What's included:

  • Writing email content, including subject lines and calls to action
  • Brand-aligned email layout and visual design
  • Email platform setup and configuration
  • Automated email flows within your chosen email platform
  • Integration of the email with your website or online store
  • Testing, quality assurance, and performance review

Email automation is implemented using third-party email marketing platforms. Custom backend development, CRM systems, and CMS creation are not included.

Our process
1. Strategy

We clarify what you want email to achieve, define audience segments, and decide which types of emails (welcome series, newsletters, promotional, re-engagement, etc.) will best support those goals.

2. Setup and design

We configure the email platform, structure lists and segments, and design the email content — including messaging, layout, and visual direction — ensuring clarity, relevance, and brand consistency.

3. Implementation

Emails and automations are tested before launch to ensure correct triggers, timing, and behavior. Early performance insights are used to refine structure and delivery.